What is sustainability? For us at eKompass, we see sustainability from both a social and sustainable perspective, we want to take a holistic approach to sustainable digital trade. What can you do to help create sustainable e-commerce? We assume that you have an e-commerce if you are reading this - so we assume that.
Start by breaking the work down into components and take it piecemeal. It is not easy to tackle all the parts at the same time, so take it step by step. At which end should I start? A little depending on what kind of e-commerce you have, you have to prioritize a little differently;
1) If you have your own warehouse, you can influence packaging and transport very much, so we would have started there.
2) If you use drop-shipping and do not have your own warehouse, we would have checked with the suppliers where they stand on the issues and then focused on the products and/or services that are sold. If you have a mix of these, you can look at what is used the most and start there.
eKompass Sustainability Checklist;
- Make sure you have sustainable and fossil-free delivery options.
- Make it clear to the visitor about sustainable options at checkout.
- Create clear product pages to minimize the number of returns. Are there environmental certifications for your products or services? Show it.
- Ensure that smart packaging is used. Minimal air and packaging and that it can be source sorted.
- Make sure that those who work with e-commerce have decent working conditions.
- Go through the communication from your company - make sure to pitch environmentally conscious choices. Dare to use the email signature.
- If we cannot be climate-positive or climate-neutral, - climate compensation!
Keep in mind that sustainability takes time and every small step you take towards a more sustainable e-commerce, the better. Sustainability is win-win-win, both you and suppliers, the customer and the planet.
If you need guidance, you can always contact us at eKompass.

Goran Joelsson
Göran is one of the co-owners of eKompass and is also CEO of the company. Sometimes, when time permits, Göran will share his experiences.